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E-Cards are kept for 15 days from the day they are sent. After that time, all cards are recycled (erased) -- cards can not be retrieved even by us after 15 days. Given the high volume of E-Cards sent, we are currently unable to store cards longer. As we invest more in our system, we hope to be able to keep cards for longer periods. We realize that in some occasions a recipient is unable to pick up their card within the this time. We apologize, for we understand the importance of your correspondence; but we hope you understand why we must maintain this policy.



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