The Support Center
Remedy for Most Technical Difficulties:
To thwart most technical difficulties use the latest version of Netscape or Internet Explorer to access the E-Cards site! For more information on browser compatibility click here.
- System 500 error message
- Browser seems to freeze
- Photo, icon and background colors look grainy
- Animated cards not moving - why?
- I get stuck - none of the links are working!
- How do I pickup an E-Card?
- Pickup Code isn't working!
- Can't hear the music attached to my card!
- Lost Pickup Code
- Pickup code is more than 15 days old.
- System error message when picking up an E-Card
- E-Card hasn't arrived yet. Why not?
- How do I send an E-Card?
- System error message when sending an E-Card
- Sent card to the wrong address -- oops!
- Sent card but the e-mail notification Bounced back to me -- what should I do?
- How can I erase a card that I sent?.
To learn about the E-Cards business: who we are, why we are doing this, our relationship with WWF, how to become an E-Cards Artist, or just about any other question you might have, click here!
- Tell me more about your frog cursors (Comet Cursors)?
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