If you tried to purchasing an account but received an error noting there is already a pending account purchase with your email address, your account is probably just waiting to be activated from an earlier account creation attempt.
Once an account is created, you are immediately sent an email asking you to confirm your email address. This confirmation is completed by clicking a link in that email. You may not have seen this email and thus retried an account purchase and received the error mentioned above.
If you do not see an email from us asking you to confirm your email please see this page:
Confirmation Mail not Found
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